This disclosure is provided under Article 11 of the Japanese Act on Specified Commercial Transactions for voluntary tips and paid services.
- Vendor
- RAIU LLC
- Responsible person
- Representative member: Akemi Abe
- Address
- Not publicly listed to protect the representative member’s privacy. Disclosed without delay upon written request.
- Phone
- Not publicly listed to protect the representative member’s privacy. Disclosed without delay upon written request.
- contact@buraburaquest.com
- Price
- Voluntary tip amounts are shown tax-inclusive at checkout (USD 0.50–1,000; presets: USD 3 / 5 / 10). Paid service prices are shown tax-inclusive on the service page and in the individual quotation.
- Additional fees
- Internet connection and communication fees are borne by the user.
- Payment methods
- Credit card (via Stripe).
- Payment timing
- Tips are charged when confirmed. Paid services are prepaid after you accept the individual quotation, and work begins after payment is confirmed.
- Service delivery
- Automated itineraries are delivered within seconds to a few minutes after the request. The delivery date for paid services is stated in the individual quotation before application.
- Refunds
- Tips are voluntary and non-refundable except where required by law. Paid services are fully refundable before work begins. After work begins, the value of work already performed is deducted. Customer-requested refunds are unavailable after delivery. If we materially fail to deliver, contact us within 14 days of payment.
- System requirements
- Latest versions of major browsers (Chrome / Safari / Firefox / Edge).
Disclosure of address and phone
As permitted under the proviso to Article 11 of the Act on Specified Commercial Transactions and its related regulations, the company's registered address and phone number are not publicly listed but will be disclosed without delay upon written request sent to contact@buraburaquest.com. RAIU LLC's registry information is also obtainable from the Japanese Legal Affairs Bureau.